HP OfficeJet Pro 8610 Offline Issue

The printer is offline status can seem daunting when you have a lot of print jobs to perform. But do not worry! Make use of the troubleshooting methods below to resolve HP OfficeJet Pro 8610 Offline Issue.

The following issues occurs

  • The printer does not respond.
  • The network does not get the connection with the printer after its put in the sleep mode.
  • The file and printer disabled.
  • Unable to find the printer.
  • Printer icon status is offline.
  • The IP address is reset.
HP Officejet Pro 8610 Offline Issue
HP OfficeJet Pro 8610 Offline Issue

HP OfficeJet Pro 8610 Offline Issue in devices and printers

Performing a power reset and checking the connections

Resetting the source of power to the printer is a speedy way to reset the printing system.

  • If the power of the printer off then turns it on to check its status.
  • When the power is ON detach the power cord from the printer and unplug the printer cord from the power source.
  • Now, wait for one minute.
  • Then ensure if the network cable is safely in connection.
  • Also, ensure if the router or the switch cables are connected safely.
  • Restart the device for rebooting.
  • Connect again the power cable to the printer and plug the power cord to the power source.
  • If the printer does not power on click the power button and switch it on.
  • Now try again to print.
  • If you are able to print that means that the printer is online and the issue is on the mend.
  • If the printer is offline still continue with the next troubleshooting method.

Check if the printer is in connection with a network

  • For performing the wireless connections ensure if the wifi is ON and the correct wireless network SSID.
  • Try to print a configuration document or the network summary to ensure if the printer contains a good IP address.
  • Open a web browser and in the field key in the IP address correctly as it displays on the configuration page. Click enter and then tap option continue to this website.
  • Test the network communication by the command prompt.

Examine the use of printer offline setting

Ensure if the printer queue is not set to print offline

  • Open the devices and printers.
  • Click on the printer and then choose to see what’s printing.
  • Choose the printer and then decide to clear away any other selections near the Pause printing or Use printer offline.
  • If the selections are taken off try to take print now.

Check if there are any changes in wifi settings

  • If you are running Windows 8 and the connection is modified from a private to the public network then go back to the private network option.
  • To get back the auto-discovery of the printers and other devices on the network you can go to the ‘unable to find network’ options to identify it.

Utilize HP print and scan doctor

  • HP offers free tools such as HP print and scan doctor to solve the printing problems.
  • Download and launch the HP Print and Scan doctor to simply identify the issue and perform troubleshooting.

Resetting the printer default settings

  • Modification in the default printer.
  • Identify the original printer driver that you have installed.
  • Ensure if it is in default. The green checkmark will show you.
  • If it is not chosen as the default click on the printer and choose Set as default printer.
  • Now try to take the print and check if  HP OfficeJet Pro 8610 Offline Issue disappears.

Ensure if the right port is in use 

When the driver is utilizing the wrong communication port then the link cannot be performed. This will cause HP Officejet Pro 8610 Offline Issue.

  • Open the devices and printers.
  • Click on the name of the printer and then choose printer properties.
  • Choose the ports tab.
  • Ensure if the port and the description matches the type of connection which the printer uses.
  • Choose to configure the port and then ensure of the IP address matches the IP address of the port.
  • Press apply and then tap OK.
  • Now try to take prints and check if HP OfficeJet Pro 8610 Offline Issue is at end.

To know more about this please feel free to contact our support team. Also stopover our site Printer Repairs for more methods to fix HP OfficeJet Pro 8610 Offline Issue.

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